Kelsy Dress( sold …custom made only )

Our products are finely made with good quality.We endeavour what you order is exactly what you get. What ever the case if you are 100% not satisfied with your product you can always request a refund and return the product.You have to request for a refund after 10 days of receiving the Package.

We accept returns in cases where there is a problem with size, fabric and or the product is damage due to delivery.The buyer will be in charge of the shipping cost if required.Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Shipping Info

Pick up in Person - at checkout you can select Pick up in person and pick up at our location address .before picking up your order .Your order confirmation and ID will be needed for pick up. Our pick up location operation hours Monday -Saturday 08:00 am - 9:00 pm

Standard Shipping - 2-7 Business Days cost $10 CAD for domestic & for U.S shipments $25 CAD, Other locations will be calculated at checkout.